Your questions, answered.

Welcome to our FAQ page, designed to help you find quick answers to your questions about Lush Delights' luxury self-care products and gift boxes. We've gathered insights on everything from shipping and customization to our ingredient philosophy and customer support.

If you don't find what you're looking for, please don't hesitate to contact us directly! We are here to ensure your experience with Lush Delights is as delightful as our products.

Frequently asked questions

At Lush Delights, we believe in clarity and care, not just in our products but in our service too. Here, you'll find answers to common inquiries about our handcrafted self-care and gift items, ensuring a smooth and delightful shopping experience.

When can customers expect their lovely gifts and self-care items to arrive?

Customers can expect their Lush Delights gifts and self-care items to arrive within 5–10 business days after placing their order.
• Processing Time: Since each box is carefully handcrafted and personalized, please allow 1–3 business days for us to prepare your order.
• Shipping Time: Once shipped, standard delivery typically takes 3–7 business days depending on your location.
• Tracking: You’ll receive a tracking number via email as soon as your package ships so you can monitor its journey.
• Expedited Shipping: Need your box sooner? We offer priority shipping options at checkout for faster delivery.

Tip for gifting: Order at least 10 days in advance to ensure your loved one receives their box on time for birthdays, holidays, or special occasions.

How can someone create a truly unique and personalized gift box or self-care product?

Creating a truly unique and personalized gift box or self-care product is all about intention, customization, and thoughtful curation.

Here’s how someone can do it with Lush Delights:
1. Choose the Purpose or Mood:
Decide if the box is for relaxation, attraction, glow, confidence, or just a personal treat. This sets the tone for the whole gift.
2. Select Your Products:
Pick items that match the recipient’s needs or your own self-care goals—body oils, scrubs, lotions, face care, lip care, or perfumes.
3. Pick Your Favorite Scents:
Personalize each product with scents like lavender, rose, mango, vanilla, peaches & cream, or woodsy bergamot & cedarwood. Scents make the experience extra memorable.
4. Add a Personal Touch:
Include a note or special message for gifting. You can also choose products based on the recipient’s preferences, skin type, or lifestyle.
5. Curate a Cohesive Experience:
Make sure the products work together as a ritual or set, so when the box is opened, it feels intentional and luxurious—not random.

Result:
The recipient gets a gift that is fully tailored to them, thoughtful, and unlike anything they could buy off the shelf—a true self-care experience designed with love.

What makes your products so special, and what care goes into selecting ingredients for skincare and treats?

Unlike mass-produced products, each item is carefully handcrafted to provide a luxurious, effective, and safe self-care experience. We focus on creating products that nourish the skin, uplift the senses, and transform everyday routines into rituals of self-love.

The care we take with ingredients includes:
• 100% Natural: We prioritize plant-based, skin-loving ingredients that are gentle yet effective.
• Vegan & Cruelty-Free: No animal products or testing—kindness is part of every product.
• High-Quality Sourcing: Oils, butters, and botanicals are carefully selected for purity, potency, and sustainability.
• Thoughtful Blending: Scents and textures are thoughtfully combined to create a luxurious, harmonious experience.
• Skin Safety: Each product is formulated to be safe for most skin types, soothing, and hydrating.

What if a customer has a question about their order or needs to make a change?

If you have a question about your order or need to make a change, we’re here to help!
Here’s what to do:
1. Contact Us Promptly: Email us at Mindsetgrow@gmail.com or DM us on @469-994-7942 as soon as possible.
2. Order Changes: If your order hasn’t shipped yet, you can request changes to products, scents, or gift messages.
3. Cancellations: If you need to cancel, let us know quickly—once a box has been shipped, we can’t cancel, but we’ll help with returns or exchanges.
4. Returns & Issues: If your box arrives damaged or there’s an issue, we’ll work quickly to resolve it—replacement, refund, or store credit, depending on the situation.

Our goal: Make the process simple, fast, and worry-free, so every customer feels confident and cared for when shopping with Lush Delights.

Still have a question?

Our dedicated team at Lush Delights is always ready to assist you. Whether you need help with an order, have a special request, or just want to know more about our luxury products, we're here to provide personalized support. Reach out and let us make your experience as delightful as our products.